Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

| 9.4 (59 Reviews) |   Pet Friendly  11 Bathrooms  27 Guests
Lens Hotel | Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hotel in Lens, Crans-Montana

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bedding/Linens, Entertainment, Private Pool, and several others. This is a 5 star rated property and has over 59 reviews with the average score of 9.4 . Coming to Crans-Montana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Crans-Montana. These details are authentic, as they are provided by our partner, booking.com.

This Hostellerie du Pas de l'Ours "Relais et Châteaux" in Crans-Montana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hostellerie du Pas de l'Ours "Relais et Châteaux"”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Parking
Pet Friendly
Pool
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Fruit
  • Restaurant
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Snack bar
  • Coffee house on site
Parking
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Casino
  • Fitness center
  • Nightclub/DJ
  • Spa/Wellness packages
  • Horseback riding
  • Walking tours
  • Bowling
  • Pedicure
  • Cycling
  • Skiing
  • Game room
  • Spa
  • Fitness classes
  • Personal trainer
  • Body treatments
  • Spa lounge/Relaxation area
  • Pool table
  • Ping-pong
  • Waxing services
  • Golf course (within 2 miles)
  • Manicure
  • Sauna
  • Facial treatments
  • Mini golf
  • Massage
  • Steam room
  • Canoeing
  • Playground
  • Indoor pool
  • Hiking
  • Beauty services
  • Spa facilities
  • Fishing
  • Indoor pool (year-round)
  • Yoga classes
  • Live sports events (broadcast)
  • Body scrub
  • Themed dinners
  • Darts
  • Aerobics
  • Fitness
  • Solarium
  • Turkish/Steam Bath
  • Locker rooms
  • Tennis court
  • Racquetball
Entertainment
  • Board games/Puzzles
  • Baby safety gates
General
  • Elevator
  • Safe
  • Family rooms
  • Pet friendly
  • Hypoallergenic room available
  • Wifi in all areas
  • Smoke-free property
  • Soundproof rooms
  • Heating
  • Non-smoking rooms
Guest Services
  • Airport shuttle (additional charge)
  • Private check-in/out
  • Grocery deliveries
  • Valet parking
  • Baggage storage
  • Pet bowls
  • Shuttle service (free)
  • Daily housekeeping
  • Currency exchange
  • Hair/Beauty salon
  • Packed lunches
  • Shuttle service (additional charge)
  • Car rental
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Express check-in/out
  • Concierge
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Business center
  • Shuttle service
  • Room service
  • Ironing service
  • Babysitting/Child services
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Smoke alarms
  • Key access
Skiing
  • Ski storage
  • Ski school
  • Ski rental on site
  • Ski pass vendor
Spa
  • Pool with view
  • Heated pool
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Public transit tickets
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.58
Location:
9.29
Staff:
9.77
Facilities:
9.29
Comfort:
9.63
Cleanliness:
9.77
Uros
Feb 24, 2026 08:00:00 AM
Review Score:   8
Slovenia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff were extremely friendly and helpful throughout our stay. We were given what is considered the best room in the hotel.
Negative: However, the room is located directly above the restaurant, and unfortunately the noise made it very difficult to sleep before 1–2 a.m. We had to use earplugs each night.
Summary: Very friendly staff, but noisy at night
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Interconnecting room(s) available, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter

Accessibility

Accessible by elevator
Family Suite
Room Type: Family
Room Size: 95 m2
2 King bed(s) Bed
Family Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Guest bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter

Accessibility

Accessible by elevator
Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Free toiletries, Hairdryer, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Conditioner, Shower cap, Slippers, Body soap, Walk-in shower, Shower

General

Safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

City view, Mountain view

Kitchen

Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter
Luxury Suite (2 Adults)
Room Type: Suite
Room Size: 85 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter
Prestige Suite (4 Adults)
Room Type: Suite
Room Size: 110 m2
2 King bed(s) Bed
Prestige Suite (4 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Interconnecting room(s) available, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter
Luxury Suite (6 Adults)
Room Type: Suite
Room Size: 200 m2
3 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Private entrance, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Outdoor dining area, Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Dining table, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter
Superior Suite (2 Adults)
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
Superior Suite (2 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter

Accessibility

Accessible by elevator
Loft Suite
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed
Loft Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Spa tub, Hairdryer, Free toiletries, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Bathtub, Conditioner, Shower cap, Slippers, Body soap, Shower, Bathtub or shower

General

Safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Heating

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, DVD player, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Fireplace, Sofa, Desk

View

Mountain view, View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Electric kettle

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter

Accessibility

Accessible by elevator

FAQ's

Is this Lens hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lens hotel?

Check-in time for Lens hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lens hotel have a swimming pool?

Yes, this Lens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lens hotel?

Best-rates for the Lens hotel starts from $927 per night with includes Private Pool, Balcony/Terrace, Internet, Pool, Business Services, Spa, Restaurant, Guest Services, View, Wellness Facilities, Fireplace/Heating, Breakfast, Child Friendly, Laundry, Parking, Bar, Toiletries, Sports/Activities, Pet Friendly, Oceanfront, Accessibility, Transportation/Shuttle, Skiing, Hot Tub, EV Charge Station, Security/Safety, Ocean View, Bedding/Linens, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lens hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lens hotel?

Based on the information reported by the owner or manager, the Lens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD927
You will be redirected to  
Hot Deal - It has been viewed 28 times today
Not the right fit? Check out our other properties in Lens
Chalet all in wood, nature, crazy charm, 1.5 km from Crans Montana. From US $353
         

Exquisite Duplex with Views by Mrs Miggins From US $1,193
         

|
10.0 (1 Review)
Apartment
  • Parking
  • Pool
  • View
Sport Club Residences & Spa From US $2,544
         

10.0 (4 Reviews)
House
  • Parking
  • Pool
  • Designated Smoking Area
Résidence La Joie N° 1 by Interhome From US $220
         

9.4 (11 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • TV
Chalet des Alpes - Family - Crans-Montana By CosyHome From US $801
         

|
10.0 (1 Review)
Ski Chalet
  • Parking
  • Designated Smoking Area
  • Balcony/Terrace
Valdor A 42 Sud by Interhome From US $109
         

8.0 (7 Reviews)
Apartment
  • Parking
  • Pool
  • TV
Le Balcon des Alpes l Modernist Home l CosyHome From US $458
         

|
10.0 (1 Review)
Apartment
  • Parking
  • Balcony/Terrace
  • Accessibility
Monte Cristo 6 by Interhome From US $149
         

9.0 (21 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • TV
Cozy & Central | Rainbow A From US $254
         

|
10.0 (1 Review)
Apartment
  • Parking
  • Pet Friendly
  • Security/Safety
Superb apartment with free covered parking From US $248
         

10.0 (2 Reviews)
Apartment
  • Parking
  • TV
  • Balcony/Terrace
Maison Panorama Alpes Suisses & Sauna From US $873
         

10.0 (1 Review)
Ski Chalet
  • Parking
  • Pet Friendly
  • TV
Studio Paisible et Chaleureux From US $309
         

10.0 (1 Review)
Apartment
  • Parking
  • TV
  • Wheelchair Accessible
Appartement Rénové, Calme et Cozy From US $267
         

10.0 (1 Review)
Apartment
  • Parking
  • TV
  • Wheelchair Accessible
Entre Pistes & Golf - Crans Montana From US $240
         

10.0 (1 Review)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
Instant Ski and Golf Paradise - Crans Montana From US $399
         

9.6 (4 Reviews)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
Chalet Praline by Interhome From US $254
         

8.8 (15 Reviews)
House
  • Parking
  • Pet Friendly
  • TV
Eperon B 22 by Interhome From US $117
         

8.8 (5 Reviews)
Apartment
  • Parking
  • TV
  • Wheelchair Accessible
3 Bedroom Apartment in Crans-Montana From US $303
         

8.8 (3 Reviews)
Apartment
  • Parking
  • TV
  • View
Résidence du Golf A 07 by Interhome From US $128
         

8.0 (4 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • TV
Santa Barbara 23 by Interhome From US $148
         

7.6 (9 Reviews)
Apartment
  • Pet Friendly
  • TV
  • Wheelchair Accessible
Résidence Christina Apt. 305 by Interhome From US $142
         

7.6 (7 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Pool
Continental 310 · Studio Idéal Pour les Familles au Centre de Crans From US $354
         

Sport Club Residences by Mrs Miggins 04 From US $1,918
         

New
Apartment
  • Parking
  • TV
  • Wheelchair Accessible
Sport Club Residences by Mrs Miggins 08 From US $1,632
         

New
Apartment
  • Parking
  • TV
  • Wheelchair Accessible