Hotel Fire & Ice | Hotel in Neuss
Hotel in Grefrath, Neuss
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Bathrobes
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Towels
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Shower
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Free toiletries
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Premium bedding
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Hypo-allergenic bedding
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Bed sheets
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Pillow menu
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Pillow-top mattress
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Down comforter
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Blackout drapes/curtains
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Phone
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Slippers
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Water-efficient toilets only
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Connecting rooms available
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Soundproofing
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Individually furnished
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Eco-friendly cleaning products used
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Iron/ironing board (on request)
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LED light bulbs
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Laptop-compatible safe
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2 bars/lounges
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Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
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1 restaurant
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Coffee/tea in common area(s)
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Electric kettle
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Coffee/tea maker
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Free bottled water
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RV/bus/truck parking (surcharge) on site
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Uncovered self parking on site (EUR 6 per day)
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Electric car charging station on site
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Limited onsite parking
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Wheelchair-accessible parking available
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Wheelchair-accessible path of travel
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Well-lit path to entrance
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Elevator door width (inches): 35
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Wheelchair-accessible path to elevator
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Stair-free path to entrance
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator
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2 on-site accessible parking spaces
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Wheelchair-accessible parking
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Health/beauty spa
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Golfing
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Ski area
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Skiing
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Hiking/biking trails
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Ski lifts
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Sauna
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Full-service spa
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Fitness center
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Bike parking
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Downhill skiing
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Steam room
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Shopping
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Mini golf
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Sledding
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Snowboarding
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32-inch LCD TV
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Satellite channels
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Meeting rooms - 13
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Conference center (269 square feet of space)
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Banquet hall
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Front-desk safe
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ATM/banking services
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Reception hall
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Elevator
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Lockers available
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Spanish
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French
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German
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English
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Polish
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Dutch
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At least 80% of food locally-sourced
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No plastic soda bottles
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Smoke-free property
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Reusable tableware only
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Comprehensive food waste policy
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Double-glazed windows
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At least 80% lighting from LEDs
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No plastic drinking straws
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Vegetarian dining options
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Fireplace in lobby
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Local artist showcase
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Reusable cups only
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No plastic water bottles
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Laundry facilities
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Highchair
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Art supplies
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Mini golf
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Soundproofed rooms
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Children's games
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Laundry facilities
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Ski storage
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Daily housekeeping
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Change of bedsheets (on request)
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Concierge services
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24-hour front desk
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Luggage storage
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Multilingual staff
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Ski passes
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Skiing lessons
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Ski-in/ski-out access
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Tour/ticket assistance
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Change of towels (on request)
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Dry cleaning service
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Ski equipment rentals
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Steam room
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Spa open daily
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Sauna
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Massages
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Twin Room, 1 Twin Bed
Room Size:
258 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 258, Desk, Room and bed type depend on availability check-in, Ping - 7.25, Square meters - 24, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds |
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Family Suite
Room Size:
441 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Children's books, Wardrobe or closet, Bed count maximum 3, Extra bed count 1, Square feet - 441, Air conditioning, Free cribs/infant beds, Bed count minimum 3 |
|
Baum Chalet, 1 Queen Bed, Garden View
Room Size:
269 square feet m2
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GeneralSquare feet - 269, No rollaway/extra beds, Portable fan, No cribs (infant beds), Garden view, Wardrobe or closet, Ping - 7.56, Square meters - 25, Heated floors, Bed count minimum 1, Bed count maximum 1 |
|
Premium Twin Room
Room Size:
280 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 7.87 |
FAQ's
Is this Hotel Fire & Ice pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Hotel Fire & Ice have a swimming pool?
No, this Hotel Fire & Ice does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Hotel Fire & Ice?
Best-rates for the Hotel Fire & Ice starts from $132 per night with includes TV, Spa, Eco Friendly, Child Friendly, Laundry, Accessibility, Sports/Activities, Restaurant, Bar, Balcony/Terrace, Business Services, Skiing, Fireplace/Heating, Toiletries, Guest Services, Parking, Wheelchair Accessible, Security/Safety, Bedding/Linens, Wellness Facilities, Breakfast, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Hotel Fire & Ice a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Hotel Fire & Ice wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Fire & Ice is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Hotel Fire & Ice?
Based on the information reported by the owner or manager, the Hotel Fire & Ice indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Hotel Fire & Ice?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
