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Novotel Maastricht | Hotel in Maastricht

| 8.4 (899 Reviews) |  1 Bathroom
Scharn Hotel | Novotel Maastricht

Hotel in Scharn, Maastricht

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
Novotel Maastricht offers 94 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.


A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating
  • Bed sheets
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Iron/ironing board (on request)
  • Desk
  • Safe
  • Phone
  • Water-efficient showers only
  • Energy-saving switches
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 25.00 per person
  • 1 bar
  • 1 restaurant
  • Coffee/tea maker
  • Champagne service
  • Free bottled water
  • Electric kettle
  • Minibar
Parking
  • Self parking on site (EUR 14.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 68
Activities
  • Bicycle rentals
  • Children's pool
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Cave exploring
Entertainment
  • Cable channels
  • TV
General
  • Conference space (1940 square feet)
  • Computer station
  • Meeting rooms - 8
  • Business center
  • German
  • English
  • Dutch
  • French
  • Spanish
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic drinking straws
  • Biodegradable coffee stirrers
  • Reusable cups only
  • Smoke-free property
  • Romance packages available
  • At least 80% of food locally-sourced
  • No plastic soda bottles
  • At least 80% organic food
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Housekeeping (on request)
  • Children's games
  • Snack bar/deli
  • Children's pool
  • Baby monitor
  • Arcade/game room
  • Playground
  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:30 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 25.00 per person self parking fee: eur 14.00 per night pet fee: eur 25.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 25.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Reviews

Martyn
Jul 14, 2026 02:58:02 PM
Review Score:   10
Summary: Having read the two awful reviews that Accor place prominently on the web site we were naturally concerned, although we are loyal Novotel clients. However our concerns were completely unnecessary. The parking was easy out front, the reception staff very friendly and helpful. Our room was clean and well-equipped. We enjoyed the pool and bar area and had a big screen TV all to ourselves to watch England play Norway. So all in all the hotel exceeded our expectations and we enjoyed our stay. One negative comment - we were told the very high room prices were because Andre Rieu was performing but the hotel was sparsely occupied so the logic of market demand was incorrect. However, looking at hotel prices in general in Maastricht for that period our rates were reasonable. Highly recommended for a wonderful Maastricht experience.
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Room Arrangement

Room Info Facilities
Deluxe Room, 1 Double Bed, Garden View
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed, Garden View

General

Bathrobes, Garden view, Private bathroom, Shower only, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 Double Bed
Room Size: m2
1 Double Bed
Superior Room, 1 Double Bed

General

Private bathroom, Shower only, Bed count minimum 1, Bed count maximum 1
Superior Double Room, 1 Double Bed with Sofa bed
Room Size: 258 square feet m2
2 Double Bed and Double Sofa Bed
Superior Double Room, 1 Double Bed with Sofa bed

General

Square meters - 24, Square feet - 258, Separate sitting area, Bathtub or shower, Garden view, Private bathroom, Refrigerator, Sofa bed, Wheelchair accessible, Number of bedrooms - 1, Pets not allowed, Ping - 7.25, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Standard Double Room, 1 Double Bed
Room Size: 215 square feet m2
1 Double Bed
Standard Double Room, 1 Double Bed

General

Square meters - 20, Square feet - 215, Garden view, Private bathroom, Refrigerator, Shower only, Number of bedrooms - 1, Pets not allowed, Ping - 6, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Novotel Maastricht has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Maastricht starts from $184 per night with includes Entertainment, Balcony/Terrace, Bedding/Linens, Toiletries, Heating, Pool, TV, Accessibility, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry, Parking, Wheelchair Accessible, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Maastricht is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Maastricht indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.